Reason after Reason after Reason WordPress sucks

Every year or so I am moved — by WordPress’s lack of movement to fix glitches or eagerness to make an almost unending series of changes for the worse — to point out this Automatic blog provider’s unsuitability, if you’re new to blogging, vlogging or what have you and shopping for a site.

I’ve been dealing with WordPress, via newspaper-anchored blogs and private ones, almost since its inception. Years and years. And the take-away from those many years of experience is that owner Mark Wullenweg’s operation has grown more automated, less accountable and more cumbersome to use by the year.

Recently, I’ve had to restore broken connections that cross-publish this blog onto social media, an occasional aggravation that comes without warning and is almost always due to a bungle or botched “upgrade” at Wullenweg World HQ.

At present, I am ten days FIFTEEN DAYS into a glitch that knocked the hilariously inequitable and unjust (“a class action suit waiting to happen”) Wordads-provided advertising from this site.

This may have to do with WordPress’s demand that customers now much use their EXTORTIONATE and data stealing/losing “Stripes” payment plan. I have gotten repeated pitches for this instead of replies from “Happiness Engineers” about the status of my increasingly profane and furious demands that they FIX WHAT THEY BROKE.

As I deal with an array of chatbots that do nothing and are named “Happiness Engineers” with the bot-ish/bot-built? names Rhys Marine (LOL) and Mohammed Something Arabic, I can’t help but feel extorted. “Service” supposedly improves with every up-purchase this shit-show site provider rolls out and pitches to “customers.” I seriously doubt that.

Does that mean a human being gets involved? Might there even be a PHONE NUMBER to call? Probably not, because this “company’s” business model is all chatbox/AI.

Users have been complaining about WordPress forever, and nothing changes.

The company was ahead of the curve in its dealings with customers. A hallmark of Trump era interactions with all manner of service providers is a “Try and make me” do what they contracted and used to be legally obligated to do.

A simple matter like a refund for service not provided is taken right off the table when you’re this unaccountable. Basically, you pay them money, they take it and irritate the hell out of you with everything that they do rather than PROVIDE that service and accountability for NOT providing it.

Again FIFTEEN DAYS without them fixing what THEY broke. It’s like dealing with a Mickey Mouse version of Big Cable and Big Telco from days of yore. “Bad Service is our Brand,” but let’s call them “Happiness Engineers” because we’re sure they haven’t read “1984.”

Years of highhanded “improvements” that glitch and add workflow-killing keystrokes and drop menus and prompts and “features” (photo publishing is an ongoing death-march to oblivion) to what is still a simple cut-and-dried write and publish process come to mind every time some new affront of this nature happens.

The fact that migrating all my years of work — which WordPress swears it will preserve “forever” when they are actually deleting reviews from years and years of archived and supposedly “live” content, with no apology, explanation or compensation– to a more complex site-provider seems too onerous to consider.

So I am in the process of demanding a refund for the two years of stewardship these bots are supposed to be providing, as the month since I paid for that “service” into the future now has made this endless parade of cut-rate, short-changed workarounds more than I can stomach.

If you see fewer posts here, I’m just givng up. Zuckerberg Lite Wullenweg has just about killed the experience for me. Two weeks of no service is deliberate, a “business model” choice and a “What are you gonna do about it?” middle finger to customers.

And if you’re thinking about blogging, Bluehost, Wix or Square seem like the less extortionate, more user/customer-friendly options. WordPress has engineered “happiness” out of the picture.

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About Roger Moore

Movie Critic, formerly with McClatchy-Tribune News Service, Orlando Sentinel, published in Spin Magazine, The World and now published here, Orlando Magazine, Autoweek Magazine
This entry was posted in Reviews, previews, profiles and movie news. Bookmark the permalink.

2 Responses to Reason after Reason after Reason WordPress sucks

  1. Brian's avatar Brian says:

    Don’t give up! Your reviews are a pleasure. Also, you’re one of the few reviewers willing to say that a dog is a dog, and for that reason you’re one of the few reviewers whose positive opinion of a movie can be trusted.

  2. Max Frida's avatar Max Frida says:

    Keep posting!

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